Shipping policy

Delivery
◦ GSJ shall advise you of any delivery fees prior to despatch. Delivery fees will be advertised prior to the payment for your Order.
◦ You must provide us with accurate delivery information. We will only deliver to a physical address (Delivery Address). We do not deliver to P.O. boxes.
◦ Orders will be delivered 5 business days from payment unless otherwise arranged between the parties (Delivery Date).
◦ We will advise you of times between which delivery will be made on any day (Delivery Window). You must advise us immediately if the Delivery Window will result in you not being able to refrigerate your products within 1 hour after the end of the Delivery Window (eg if the Delivery Window is 4pm to 7pm, you must be able to refrigerate your product by 8pm).
◦ Orders will be delivered to the entrance of the Delivery Address. If no one is available to take delivery of your Order we will leave it near the entrance of the

Delivery Address
◦ You agree to take on the risk for the goods, such as loss or damage, when the goods reach the Delivery Address.
◦ After taking delivery of the Order, you agree to examine the goods and notify us if there is any defect in the goods before midday of the day following the Delivery Date.
◦ Under no circumstances will GSJ be liable for any cost, loss or damage caused by a delay in delivery, including incorrect delivery details provided by you.

Refrigeration & Consumption
◦ You must refrigerate our products. It is your responsibility to ensure that delivered products are refrigerated as soon as possible, and within 1 hour from the end of the delivery window
◦ You must not consume products that have remained unrefrigerated for more than 4 hours.
◦ Our products are guaranteed fresh for 3 days from the Delivery Date. Do not consume our products beyond the Use By date marked on the bottom of the products.